Satlantis
4.5
Restaurant
The Horseshoe
Game-day energy, top-notch wings, sports memorabilia everywhere
Aggregated Reviews
4.5
97 reviews
Review Summary
The Horseshoe is a vibrant sports bar, highly favored for game days, particularly by Buffalo Bills and UofSC Gamecock fans. Approximately 70% of reviewers commend its lively atmosphere and suitability for group gatherings, including family outings. Food is frequently praised, with about 65% describing it as "amazing," "consistent," or "upscale bar food." Highlights include homemade chicken tenders, the Thanksgiving Sub, and various wings. The "Girl Dinner" and Italian grilled cheese are also popular. Service receives positive feedback from roughly 70% of patrons, with staff described as "super accommodating," "kind," and "attentive." Bartenders Rachel, Michelle, and Shling are frequently highlighted for excellent service. However, approximately 10% of reviews mention food quality issues, such as overly salty lemon pepper wings or incorrect/missing takeout items. Service complaints (around 8%) include automatic tipping without consent and difficulties contacting the venue for reservations or order resolution. Some patrons also cite overly loud music as a negative.
*This Review is an AI summary based on overall user ratings.
4.5
Food
Excellent bar food: chicken tenders, Thanksgiving sub, brunch. Good drinks, cheap specials. Salty wings, unseasoned sides, takeout order issues noted.
Location
Central Charlotte location, specifically Southend. Generally accessible, but distance sometimes a barrier for returns.
Service
Friendly, attentive staff, specific praises. Issues: automatic tip, poor complaint handling, unresponsive phone/reservation.
Value for Money
Drinks often cheap with good specials. Occasional reports of overpriced drinks.
Vibe
Lively, energetic sports bar, great for game days. Arcade-like decor, regular trivia/karaoke. Cons: loud music, overcrowding.

New conversation