Vitalcer/Lepanem receives praise from 84% of reviewers for its excellent customer service, often described as "amorous," "attentive," and "friendly," with staff creating a welcoming atmosphere. The variety and quality of products, particularly vegan options, are highly appreciated by 80% of reviewers, with items such as pastries, bread, and dietetic goods being frequently mentioned as delicious and diverse. Despite positive feedback, 8% of reviewers express concerns over not finding specific health food items, such as pearl barley, suggesting occasional inconsistencies in the product range. The cleanliness and attractive presentation of the store are highlighted positively, though a small percentage of feedback suggests a feeling of being overly encouraged to purchase by some staff members.