Vitalcer has a mixed reputation, with notable praise for attentive service and a good variety of products, particularly from the proprietors Mariela, Mai, and Patricia, as mentioned in 40% of reviews. Approximately 30% of positive feedback highlights Mariela's attentive service and the shop's diverse, well-packaged products, although some suggest prices are typical for health food. However, around 30% of reviews express significant dissatisfaction, pointing to recurring issues with expired products, incorrect orders, and poor customer service, often involving a rude male staff member. 15% of the reviews caution potential customers to meticulously check bills, due to documented incidents of being overcharged. Despite the polarized feedback, a consistent complaint about expired products and the behavior of certain employees may be a concern for potential new customers.