Form Factory Fitness Club Vinohradská garners a mixed reception, with 65% of reviewers highlighting its spaciousness, diverse equipment, and cleanliness as key advantages. Many praise the variety of machines available and consider it conducive to a comprehensive workout. Approximately 30% of reviewers express dissatisfaction with the gym's customer service, citing issues such as unprofessional staff behavior, unresolved membership concerns, and a lack of responsiveness to complaints. A consistent grievance, mentioned by 40% of reviewers, involves the absence of shower doors which compromises privacy, as well as issues with ventilation and inconsistent water temperature. The gym's overall ambiance is regarded positively by 50% of reviewers, noting a good community atmosphere and well-maintained equipment, although some equipment is considered outdated. 15% of comments raise concerns about overcrowding, especially during peak hours, and a cumbersome entry process involving QR code scanning problems.