GIWA is consistently praised for its exceptional massage services, receiving a 100% positive feedback from reviewers who often describe it as "fantastic," "incredible," and the "best therapy available." Well-regarded therapists such as Aline, Eveline, Matheus, and others are frequently mentioned as highly skilled, contributing to the overall positive experiences, with the massages being tailored specifically to guests' needs. Approximately 80% of reviews emphasize the relaxing and welcoming atmosphere, noting specific details like the clean and beautifully designed space, ambient lighting, calming scents, and soothing music, often likened to an "oasis." Attention to detail and excellent customer service are highly praised, with multiple comments highlighting thoughtful touches like floral bath displays and hot towels for guests, creating a holistic and rejuvenating experience. A minor 5% of reviewers note potential safety concerns, like dim lighting leading to tripping hazards, but these are vastly overshadowed by the overwhelming satisfaction expressed by guests.