Häagen-Dazs is highly praised for outstanding customer service, with about 85% of reviews citing attentive and friendly staff, particularly highlighting individuals such as Ângela and Maria, who are noted for their professionalism and kindness. Ice cream quality is celebrated in around 80% of the reviews, described as "delicious," "best in the world," and offering "wonderful flavors," though a small fraction (10%) consider it "average" or "artificial." Generous portions and flavor variety are frequently mentioned, with special appreciation for menu items like crepes, waffles, and smoothies. Around 10% of reviews address issues with product consistency; one particularly negative review criticized a milkshake as being too liquid, with another mentioning inadequate portion sizes for the price. Overall, Häagen-Dazs achieves high satisfaction rates, predominantly for its exceptional service and quality ice cream, with a few exceptions regarding product consistency.