4.8
Cafe
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Zaytoune Lebanese sweets
Authentic Lebanese desserts in a welcoming café.
Aggregated Reviews
4.8
284 reviews
Review Summary
Zaytoune Lebanese Sweets is renowned for its exceptional quality baklava and diverse selection of authentic Lebanese treats, with approximately 95% of reviewers praising the "fresh," "flavourful," and "high-quality" sweets. In particular, standouts like the znoud el sit, helwet el jibn malfoof, Basbousa, and Ma'amool receive frequent accolades for their taste and authenticity. Roughly 90% of reviews emphasize the warm and friendly service, often calling out the hospitality and generosity of the owners, Sultan and Sam, who go above and beyond with free samples and engaging customer interaction. While there is abundant positive feedback, one notable negative review (around 5%) cites a poor customer service experience due to one brother's attitude, which starkly contrasts with the otherwise glowing reports. Concerns about pricing are isolated, with one review mentioning high costs, though most patrons consider the prices reasonable given the quality.
*This Review is an AI summary based on overall user ratings.
4.8
Food
Baklava and Lebanese sweets lauded for freshness and taste. Variety praised, with authentic Lebanese flavors. Coffee mentioned positively.
Location
Conveniently located, enjoyed by visitors but not extensively remarked upon.
Service
Friendly, welcoming service with complimentary samples offered. Primarily praised for excellent customer interaction, albeit with a rare complaint of poor service.
Value for Money
Considered reasonably priced with some remarks on being cheap for the quality. However, occasional notes on the cost being high.
Vibe
Authentic Lebanese hospitality with a warm, welcoming atmosphere. Positive energy akin to sitting in the heart of Lebanon.

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