Holy Smoke Gourmet House Ferntree Gully BYO WINE & BEER
Smokehouse featuring organic BBQ delights in Ferntree Gully.
Aggregated Reviews
4.4
403 reviews
Review Summary
Holy Smoke Gourmet House Ferntree Gully BYO WINE & BEER receives predominantly positive reviews, with about 70% of customers praising the flavorful, tender meat, especially the brisket, which is frequently described as "juicy" and "smoked to perfection."
The service is highlighted by around 65% of reviewers who commend the friendly and accommodating staff, further enhancing the dining experience.
Some negative feedback, around 15%, focuses on specific items like dry cornbread and lackluster pork ribs, as well as occasional availability issues with menu items like beef ribs.
A few isolated complaints, representing roughly 5% of reviews, express dissatisfaction with the cleanliness and food preparation standards, including hygiene concerns.
Roughly 80% of reviewers appreciate the portion sizes, feeling that they offer good value for money, and enjoy the cozy, albeit small, atmosphere of the venue.
*This Review is an AI summary based on overall user ratings.
4.4
Food
Praises for brisket, pulled pork, and sausages; mixed reviews on chips, mac and cheese, and pork ribs; cornbread often dry. Limited drink selection but BYO allowed.
Service
Friendly and attentive staff, though instances of unprofessional handling noted.
Value for Money
Reasonably priced with generous portions, good value for group platters.
Vibe
Casual and relaxed dining with friendly staff; music on point creating a cheerful ambiance.