4.6
Butcher
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HUDSON & CHARLES Local Sustainable Grass Fed Meats
Aggregated Reviews
4.6
89 reviews
Review Summary
HUDSON & CHARLES is highly regarded as a local butcher emphasizing sustainable, grass-fed, and humanely raised meats. Approximately 95% of reviews commend the exceptional quality, flavor, and freshness of their cuts, often described as "best of the best" and "off the charts." Customers frequently praise beef cuts, including aged ground beef and ranch steak, along with fresh cow liver, lamb, chicken, and hotdogs. The shop is noted for being a "whole animal butcher," ensuring deep involvement in sourcing and high-quality preparation, such as expertly boneless and tied roasts. Beyond meat, the establishment offers a curated selection of local organic produce, dairy, broths, spices, and craft beverages like beer and cider on tap. Around 80% of customers highlight the staff as "super helpful," "knowledgeable," and "friendly," providing expert guidance. Prices are generally considered fair, given the superior quality. However, about 10-15% of reviews note issues with customer service, specifically "very rude" phone interactions regarding stock inquiries and unhelpful responses. There are also concerning reports about a "Friday manager" verbally abusing employees. Additionally, around 10% of feedback mentions being "consistently out of stock" for popular items like ribeye and guanciale.
*This Review is an AI summary based on overall user ratings.
4.6
Food
Premium grass-fed/pasture-raised meats, fresh cuts. Diverse local produce, dairy, broths, sandwiches. Tap beer/cider. Occasional stock issues.
Location
Hudson Street, a cherished neighborhood staple, often a destination from other parts of NYC.
Service
Knowledgeable, friendly staff. Issues with phone service, rudeness, order holding. Manager's alleged employee mistreatment.
Value for Money
Higher prices for premium quality, widely considered fair and worth the investment for superior products.

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