Mercato is consistently praised for its authentic Italian cuisine and intimate atmosphere, appealing to those seeking a traditional dining experience. About 80% of reviewers laud the food as authentic, delicious, and high-quality. Recommended dishes include the lasagna, Caprese salad, homemade pasta, and fried artichokes. Conversely, roughly 10% mention blandness or small portions, with one complaint regarding a watered-down wine. Roughly 70% commend the service as friendly, attentive, and excellent, with staff like Griselda and Roberta receiving recognition. However, around 20% report significant service issues, including delays, feeling rushed, perceived rudeness, and, in one instance, an accusation of racism and unprofessional conduct. The ambiance is often described as warm, charming, and cozy by about 60% of guests, fostering an intimate setting. Nevertheless, approximately 25% highlight drawbacks such as cramped tables, noise, or air conditioning problems. It is also noted as convenient for pre-theater dining.