Whole Green is a health food shop recognized for its wide variety of high-quality organic and natural products, well-organized layout, and unique offerings such as an in-store peanut butter machine. Approximately 70% of reviews commend the store for its "excellent variety," "cleanliness," and "friendly staff," noting the warm greetings and helpfulness, with particular praise for the ambiance and range of commodities in stock. However, around 30% of reviews criticize the customer service, mentioning issues like inattentive or distracted staff, particularly with cell phones, which reviewers describe as "unprofessional" and "disrespectful," and a few note discrepancies with online order policies. A significant portion, roughly 20%, of negative reviews cite concerns regarding product expiration and quality, with some encountering expired or improperly stored items, damaging the store's reputation despite solid praise for merchandise breadth and innovation.