Motya Coffee Shop is widely praised for offering excellent quality coffee, with around 95% of reviewers appreciating its richness and smoothness, highlighting the flat white, cappuccino, and specialty options like siphon coffee as standouts. About 90% of customers commend the mochi, often referred to as "fresh," "unique," and "delicious," particularly enjoying flavors such as strawberry plombir and pistachio. The majority of reviews, approximately 85%, are positive about the warm, friendly service, with specific mentions of staff members' hospitality and the cafe’s welcoming atmosphere. While the cafe is generally celebrated for its atmosphere, 5% of reviews express dissatisfaction, mainly criticizing the matcha offering for its lack of flavor and perceived value for money. The overall experience at Motya Coffee Shop is deemed positive, with its location providing a charming spot for people-watching and absorbing the ambiance of Funchal.