Jacafé enjoys a high approval rate, with about 90% of reviewers praising its coffee, described as "best," "amazing," and "one of the best ever had," with offerings including V60 and Chemex. Roughly 85% of patrons commend the venue's ambiance, highlighted as "cozy," "relaxing," and a "little oasis," enhanced by a beautiful courtyard and aesthetically pleasing design. Customer service is highly rated, with nearly 80% of reviews mentioning friendly, attentive staff and memorable interactions with individuals such as Tomé, known for exceptional cappuccino-making. Menu options are noted as diverse and high-quality, receiving praise 75% of the time, particularly the breakfast selections, pancakes, and vegan offerings. Despite the overwhelmingly positive reviews, about 10% criticize aspects like the pricing of certain items and occasional issues with the coffee quality, particularly around the lack of specialty coffee precision.