Tranvia Food is highly praised by 96% of visitors for their exceptional burgers, with many reviewers describing them as the "best in Madeira" and highlighting the "fresh ingredients" and "perfect buns." Around 95% of reviews commend the attentive, friendly service, with staff and owners receiving positive mentions for their effort to ensure a welcoming atmosphere, even accommodating specific dietary needs such as vegan and gluten-free options. While approximately 4% of reviews note minor issues, such as the speed of service during peak times or specific menu items not meeting expectations, these do not overshadow the general appreciation for quality, variety, and value for money. The restaurant is described as a hidden gem, often situated in a food court within a shopping center, which might affect the dining atmosphere but nonetheless delivers a relaxed and casual vibe.