Aurum Wellbeing is generally well-regarded for its massages, with approximately 90% of reviews describing them as "fantastic," "professional," "relaxing," and offering "perfect pressure." Therapists such as Mauricio, Gabriela, and Rudy receive frequent individual praise. The ambiance and cleanliness of the venue are highlighted by roughly 80% of reviewers, who appreciate the "tranquil setting" and "modern and beautiful" facilities, contributing to an overall positive experience. Despite this, around 5% of reviews report dissatisfaction, mostly related to service miscommunications or unexpected procedures, as exemplified by complaints about facial treatments and language barriers. While service is usually praised for being attentive and accommodating, with examples of "friendly staff" and "helpful reception," a minority of users have encountered issues with delayed appointments or unexpected price changes.