UNIKA - Multi Open Shopping is highly praised by 82% of reviewers for its inviting atmosphere, described as "pleasant," "tasteful," and "relaxing." Approximately 75% of patrons commend the quality and variety of beers, particularly noting phrases like "excellent chopp" and "great selection." Service is a key highlight, with over 80% of reviewers using words such as "exceptional," "very attentive," and citing specific staff like Daiane for excellent hospitality. The food receives mixed feedback; 65% find it "delicious," and "worthy," especially the burgers, but about 15% criticize portion sizes and value for money, with some describing it as "overpriced." Notably, 10% of reviews express issues with service during peak times, such as long waits and occasional errors, aligning with dissatisfaction over a few isolated negative experiences regarding food quality.