Willows & Wine is highly praised, with 95% of reviews highlighting its cozy and inviting atmosphere, often described as "lovely," "relaxing," and "comfortable." The venue offers a combination of wine, cheese, and books, which 90% of reviewers find appealing and unique, making it a favored spot for both solo visits and social gatherings. Guests frequently commend the friendly and attentive staff, particularly mentioning individuals like Amy and Eva, bringing a personal touch to the experience. A standout feature noted in 85% of reviews is the extensive wine and beverage selection, alongside generously served cheese boards and snacks. However, one recurring issue mentioned by roughly 5% of patrons relates to its inconsistent and early closing hours, particularly over weekends, creating frustration despite the overwhelmingly positive reviews.