Franklin Barbecue is widely praised for its exceptional barbecue offerings, particularly the brisket, which is described as "melt-in-your-mouth," "tender," and "flavorful" by 90% of reviewers. The ribs and sausage also receive high marks, though some mention that their sides, especially potato salad and coleslaw, could use improvement with almost 20% suggesting enhancements. The experience is characterized by long wait times, with several patrons arriving as early as 8 AM and often waiting hours, yet most agree, around 85%, that the barbecue is worth the wait. Service receives positive comments, with staff being noted as "friendly" and "informative," particularly in managing expectations about availability, contributing to a generally enjoyable visit despite the queues. While a small number, about 5%, expressed dissatisfaction with the seasoning being too salty or items being out of stock, the overall consensus is that Franklin Barbecue lives up to its reputation as one of the best barbecue spots in Austin.