Restaurante Gala in Madrid has polarized customer reviews, with approximately 70% expressing high satisfaction, citing exceptional food and friendly service. Dishes often described as "innovative," "tasty," and "well-presented" make up the bulk of positive reviews, particularly praising the tasting menu, beef rib, and lamb shoulder. Meanwhile, approximately 20% of reviews highlight issues with service speed and food quality, pointing out instances of delayed service, disorganized staff, and unsatisfactory dishes like cold scallops and improperly seasoned ceviche. Several reviews express skepticism about some positive feedback, suggesting possible inauthenticity in comments labeled by certain titles like "Local Guides." A small percentage of users, around 10%, note logistical inconveniences such as the restaurant being closed despite listed hours, leading to dissatisfaction.