Santo is recognized for its authentic New Mexican cuisine and flavorful dishes, with about 85% of reviewers highlighting items like queso, birria tacos, and house margaritas as standout options. Approximately 80% of reviewers mention the ambiance positively, noting the culturally inspired decor and vibrant atmosphere, though some find the noise level high during busy periods. The service receives mixed responses, with around 70% praising the staff for being friendly and helpful, while 30% comment on aspects such as aloofness or needing to prompt for attention. Several reviews, roughly 20%, raise concerns about the pricing, mentioning a 7% kitchen service fee not communicated upfront, which they found off-putting despite the food quality. Vegetarian options are well-liked, especially appreciated by about 30% of diners who mention the variety and creativity given to non-meat dishes, unlike many other places.