Traditional Hakka Lui Cha is celebrated for its authentic Hakka Thunder Tea Rice, praised by 85% of reviewers for its authenticity, healthy ingredients, and complex flavors. The tea soup, often highlighted as the "main star," is noted for being fragrant with a nice balance of herbs and nuts, though 10% mentioned it could be less diluted. Customers appreciate the choice between white and brown rice, and the generous portions are frequently mentioned as a positive aspect, cited by around 70% of reviewers. The venue's popularity is evident, as many note long queues, especially during peak hours, with about 30% mentioning this as a downside. Although most reviews commend the friendly service, 15% have experienced unfriendly or inattentive staff interactions. The venue has received a Michelin Bib Gourmand award, which resonates with about 20% of reviews, and most visitors find the experience worth the wait despite some minor issues.