100% of reviews are overwhelmingly positive, consistently describing Soak & Sage as “serene,” “immaculately clean,” “beautifully designed,” and “the best spa experience” in the Seattle area. Guests praise the variety and quality of amenities, especially the circuit of saunas (Finnish, Temazcal), steam room, hot tub, and true cold plunge, with many noting thoughtful touches like custom aromatherapy, snowballs, scented towels, and complimentary wellness shots and teas. The staff is frequently described as “friendly,” “attentive,” and “professional,” providing excellent customer service, informative tours for newcomers, and skilled treatments, particularly facials and massages. Small luxuries such as high-end lockers, Dyson dryers, swimwear rentals, and views of Lake Washington add to the sense of a luxurious, social, and well-curated retreat, while no reviewer cites significant drawbacks aside from a mention of ongoing renovations.