About 80% of reviews are highly positive, praising the clean facilities, effective sauna and ice bath setup, and friendly, knowledgeable staff who guide beginners and provide amenities like towels and infused water. Guests highlight features such as three temperature-controlled ice baths, two saunas, separate male/female showers, rest areas, and an easy-to-access location, although lack of parking is noted. Many refer to the experience as refreshing and relaxing, recommending it to both first-timers and return visitors; staff such as Joe and June are frequently mentioned for their helpfulness. Negative feedback (roughly 15%) focuses on declining service quality, reports of unwelcoming or standoffish staff, inadequate hygiene between sessions, unpleasant odors, lack of privacy, loud music choices, and session prices relative to the 30-minute limit.