About 85% of reviewers praise Sticky Mexico for its delicious artisanal candies, creative designs, and the ability to personalize orders, mentioning unique aspects like custom names, flavors, and attractive packaging, with many describing the sweets as "delicious," "increíblemente deliciosos," and "hermosos." A majority highlight the memorable experience of watching live candy-making in-store, appreciating the friendly and attentive staff, and note that the venue is pet-friendly and has a warm atmosphere; the fruity mixes (especially mango with chamoy) and variety bags are popular choices. Prices are generally considered reasonable and the shop is recommended for gifts or special events like weddings and XV años, with on-time delivery mentioned positively in roughly 80% of recent reviews. About 10% of reviews mention customer service issues, particularly related to delayed responses via WhatsApp or unresolved delivery/refund problems, with one review describing "pésimo servicio al cliente."