About 75–80% of reviewers rave about the pizza, frequently calling it "incredible," "real Italian pizza," "delicious," and even the "best in El Salvador," with particular praise for the deep dish, arugula, and vegetarian options. Most also mention the cozy, clean environment, pop culture decor, and a family-friendly, vibrant vibe, with occasional live piano music appreciated. Roughly 60% of comments highlight attentive and friendly staff, mentioning managers and owners by name, though 10–15% felt the service was inattentive or slow at times. Parking is often cited as a challenge (around 20%), with some noting it's easier to park a block or two away due to the busy street. Around 15% felt prices were somewhat high for the area or would have liked more sauce or parmesan on tables, while a few found the Chicago-style pizza heavy or the sangria lacking in alcohol. A minority (about 10%) had issues with loud music, product storage in the dining area, or thought other pizzerias in town offer better value.