About 40% of reviewers praise Pollo Campestre for its flavorful and fresh fried chicken, affordable prices, and quick, attentive service, especially highlighting "el mejor pollo empanizado" and staff being "muy atentos en todo momento." Roughly 35% criticize the dine-in experience due to limited seating—typically only 2 to 4 tables—and suggest it's better for carryout, with some calling the facilities "inadecuadas para comer en el local." Around 25% highlight poor customer service by phone, incomplete orders, incorrect combos, smaller portion sizes, increased prices, and occasional food quality issues like "pollo estába en exceso frito y duro." Repeated remarks recommend taking food to go, citing challenges with flies, infrastructure upkeep, and automatic service charges as annoyances.