A majority of reviews (around 60%) praise La Nevería for its good-quality ice cream, especially sorbets and classic flavors like vanilla and chocolate, with repeated mentions of a spacious, clean, and family-friendly environment. About 30% highlight positive service, using terms like "muy amable" and mentioning fast or attentive staff, though these reviews are countered by several recent complaints about disinterested employees, errors in opening hours, and poor attitudes--one reviewer mentions "la señora... no quiso atender" and others cite "mal servicio." Negative feedback (roughly 35%) also includes specific issues such as small portions, stale product, cleanliness problems at the Metro Centro Lourdes location, and an alarming claim of card cloning at one store. Overall, while many find the venue pleasant for a dessert outing, dissatisfaction with inconsistent service and some isolated hygiene and security issues is frequent in low-scoring reviews.