Around 60% of reviews praise BOSTON Premium Ice Cream for its "delicious," "premium," and "variety" of flavors, with several calling it their favorite or lauding its birthday cakes and chunky fruit options. Prices are generally described as "affordable" or "fair," and about 30% of users specifically highlight value. Staff are noted as "friendly" and service is often "quick," though opinions are split: about 20% cite "excellent" or "super friendly" staff, but an equal number complain of slow drive-thru speeds or "awful service," especially during busy hours. Facilities are frequently described as "old," "outdated," or needing "major renovation," mentioned in roughly 25% of reviews, and concerns about lack of parking security appear in a handful of comments. The venue is largely family-friendly, with games for kids and a drive-thru option, but repeated issues with efficiency and ambiance detract from the overall experience.