Around 35% of reviews highlight excellent medical care, professional staff, strong English-language support, and rapid attention, with language such as "superlative," "very professional," "excelente atención," and specialists arriving within minutes. Roughly 30% cite serious complaints about slow service, uncommunicative or disrespectful staff, poor experiences in emergency and laboratory areas, and long wait times (sometimes over an hour), with descriptions like "peor que un hospital público," "pésimo servicio," and "demasiado tiempo en la respuesta." About 20% of reviews mention unexpectedly high costs and lack of financial transparency—final bills sometimes 43% higher than estimates, charges for unprovided services, and concerns of prioritizing patients who can pay. Several reviews note that international or affluent patients report better experiences, but concerns persist about inconsistency and the administrative process feeling rushed or bureaucratic. A minority (under 10%) mention lost belongings and denied care for inability to immediately pay high upfront fees, further lowering trust among some users.