About 65% of reviewers highlight affordable prices, late-night hours (often open past midnight), and a consistently clean environment, making it a favored spot for quick meals at odd hours. Roughly 60% also praise the friendly and polite staff, noting good suggestions and overall comfort, though about 20% mention customer service could improve, citing slow ordering or inattentiveness. Around 30% of reviews raise concerns about portion size reduction, lackluster food quality compared to expectations, or items being prepared haphazardly, with some suggesting nearby alternatives are superior. Parking is mentioned as somewhat limited by 15% of reviewers, and one review notes the lack of a drive-thru as inconvenient. Tables being dirty and spotty soda refill stations are noted in isolated complaints, but most agree the location is safe and convenient for budget meals.