Around 85% of reviewers highly praise Ristorante Cinese Orient Express for its authentic, flavorful Chinese cuisine, generous portions, and reasonable pricing for Switzerland, with standout mentions for dishes like dumplings, beef with potato, kung pao chicken, and the homemade chili oil. Service is frequently described as friendly, attentive, and welcoming, with the owner's personal involvement contributing to a positive atmosphere, though one reviewer detailed a negative experience involving perceived discriminatory treatment and delayed attention. The ambiance is seen as comfortable and cozy by most, though about 10% note drawbacks like lack of air conditioning, mosquitoes, and location slightly outside of the town center. While a few find food items on the oily or expensive side and mention some dishes as "average," the overall recommendation rate remains high, with lunch buffet and vegetarian options also appreciated.