About 75% of reviewers praise Pollo Campero for its "delicious," "real tasty," and "better tasting than KFC" fried chicken, with several noting fresh, "free range" chicken and a distinctive variety of flavors. Around 70% highlight fast, friendly, and polite service, with terms like "quick," "excellent," and "10/10" for staff, as well as a generally "clean environment." Breakfast receives mixed reviews: while some love it and recommend items like the "tower of pancakes," others warn of limited choices and poor quality if arriving later in the morning. About 15% of reviews note negative experiences, citing "very greasy" food, one report of an upset stomach, and significant frustration with online orders never being fulfilled or calls going unanswered. A few mention value and good prices, and a single reviewer points out that burritos are also good.