4.6
Spa
Massage
Restaurant
Hotel Engel Obertal – Wellness & Genuss Resort
Luxury wellness, gourmet dining, serene nature escape
Aggregated Reviews
4.6
647 reviews
Review Summary
Hotel Engel Obertal is frequently praised for its beautiful location in the Black Forest, with over 40% of guests highlighting the stunning natural views ideal for walks. A significant majority, around 60% of reviewers, commend the staff as attentive, friendly, and welcoming, contributing to a high-quality experience. Dining experiences consistently receive high marks, with approximately 60% of reviews noting the outstanding food quality. Guests frequently praise the extensive breakfast buffet, fresh produce, and delicious 5-course dinner menus. Special mentions include amazing cakes and the flexibility of dining options. The wellness and spa facilities are a major draw, celebrated by over 60% of visitors as superb, magnificent, and award-winning. Highlights include large indoor/outdoor pools (often 32 degrees), various sauna and steam rooms, a floating pool, and relaxing areas, with many describing it as a tranquil escape. However, approximately 20% of reviews point to significant issues with the rooms. Common complaints include the lack of air conditioning, leading to uncomfortably hot conditions, and the absence of window screens which allows bugs inside. Some guests also describe rooms as old, worn out, having a weird smell, or outdated decor. Less frequent concerns include not being informed about ongoing construction or scaffolding, difficulties finding available sun loungers, and limited in-room WiFi. A small percentage of guests also felt the pricing was high for the room quality received.
*This Review is an AI summary based on overall user ratings.
4.6
Cleanliness
Rooms generally spotless. Public area cleanliness concerns (pool door), occasional overlooked items. One report of unhygienic bathroom.
Facilities
Spectacular, multi-award-winning spa and wellness area. Older rooms, often no AC, no screens, or poor WiFi. Ongoing renovations.
Food
Outstanding breakfast buffet, fresh produce. Delicious 5-course dinner, flexible options. Great lunch, amazing cakes. One negative dinner comment.
Location
Excellent Black Forest setting. Stunning natural views, peaceful. Great for walks, easy access to National Park via bus.
Service
Generally friendly, welcoming, attentive staff. Occasional unhelpful responses or lack of special occasion recognition.
Value for Money
High price, unfulfilled expectations. Expensive for older rooms, perceived poor value.
Vibe
Peaceful, calm, charming atmosphere. Traditional, family-run ambiance. A positive, memorable experience.

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