The Spence is consistently praised for its stunning, elegant ambiance (100% of reviews) in a grand historical setting. Its "beautiful building," "high ceilings," and "soaring dome skylight" are frequently noted. It is ideal for special occasions, romantic dinners, business lunches, and celebrations. All reviewers acclaim the "delicious," "high-quality," and "flavourful" food from "fresh ingredients." Highlights include lemon sole, chateaubriand, excellent cocktails, and praised cheese/dessert trolleys, Afternoon Tea, and breakfast. Service is widely lauded (approx. 95% of reviews) as "fantastic," "attentive," "friendly," and "professional." One minor complaint noted an initial "attitude" from a waitron, though this was an isolated instance. Guests appreciate perfect portion sizes, an unhurried dining experience, and excellent gluten-free options. The Spence is seen as a destination, impressing guests and locals with its consistent, high-quality offerings.