Kushi-ya is highly regarded for its creative small plates and skewers, offering a modern Japanese dining experience. It is often recommended for date nights or a special treat, praised for its welcoming and calming atmosphere in a spacious new location. Over 90% of reviews praise the exceptional food quality, consistently described as delicious, well-presented, and innovative. The prawn toast is a standout, frequently mentioned as "next level," alongside "dangerously tasty" beef and chicken skewers. The matcha cheesecake is a popular "must-try" dessert, praised for its balanced flavor, and the lunch deal is cited as great value. Service is highly praised by over 85% of patrons as friendly, professional, quick, and helpful with recommendations. However, around 8% of recent reviews mention feeling rushed, unorganised service, or less personable interactions, particularly during peak times or booking attempts. Booking ahead is strongly advised; some diners report wait times of up to 4 months for evening tables. While lunch portion sizes are occasionally noted as small for men, overall satisfaction remains high, with about 12% of reviews noting minor concerns regarding value or specific dishes like tuna.