Ulaman Eco Luxury Resort
Jungle sanctuary, bamboo elegance, holistic spa indulgence
Aggregated Reviews
4.7
767 reviews
Review Summary
Ulaman Eco Luxury Resort is widely praised for its stunning, unique, and eco-conscious design, with over 90% of reviewers highlighting its beautiful bamboo architecture, lush jungle setting, river, and waterfalls. Guests often describe the atmosphere as peaceful, serene, and magical, creating a sanctuary-like retreat.
Service receives overwhelmingly positive feedback, with approximately 85% of guests noting staff as exceptional, attentive, kind, and professional, often going above and beyond. The spa and wellness facilities, including sauna, steam room, and massages, are frequently described as amazing and magical by over 80% of visitors.
The food generally garners positive remarks for being delicious, fresh, and healthy, though approximately 10-15% of guests found meals disappointing or below average, citing issues with taste or limited breakfast variety. One review noted a worm in a salad, followed by an unsatisfactory staff response.
However, a significant number of recent reviews (around 15-20%) report ongoing construction noise impacting tranquility. Other concerns include occasional strong musty or sewage smells in villas, poor room sound insulation, and, for about 5-10% of guests, intrusive staff behavior or issues with privacy and belongings during checkout.
*This Review is an AI summary based on overall user ratings.
4.7
Cleanliness
Rooms and grounds generally clean, but issues with musty/sewage smells, dirty gym, pest control, and food hygiene reported.
Facilities
Stunning eco-conscious design, beautiful villas with private pools, and excellent spa/wellness amenities. Issues with ongoing construction noise, poor sound insulation, and some maintenance.
Location
Beautiful, serene jungle setting with river and rice fields; a tranquil escape. Remote location, challenging for transportation, and limited nearby attractions.
Service
Exceptional, attentive, and kind staff, though some issues with intrusiveness, communication, and unauthorized room entry.
Value for Money
Higher pricing, often justified by unique experience and amenities; some find it overpriced with limited breakfast value and extra charges.