ITALIAN WAY is highly regarded for its authentic Italian pizza, often cited as the best in Queenstown and New Zealand. It appeals to those seeking genuine Italian flavors and excellent customer service, whether at their permanent location or through their catering service. Approximately 95% of reviewers laud the pizza, describing it as fresh, delicious, high-quality, and tasting "exactly like the pizza you can usually only find in Italy." Patrons consistently praise the "amazing pizza bases," "light and fluffy crust," and use of "top-notch ingredients." Recommended items include the Inferno pizza, Margherita, and various vegetarian options, with vegan cheese available. The staff receives high praise from over 80% of comments for being "friendly," "professional," "efficient," and "accommodating," especially for catering events. Beyond pizza, the "delicious" fries (often with rosemary salt), new panini range, and Nutella calzone are frequently highlighted. The new marina site is also noted for its pleasant environment. Minor issues are noted in about 5% of reviews. One instance mentions incorrect orders, such as a missing ingredient or a substituted pizza, leading to dissatisfaction. Another review cited a "decent" gluten-free base but did not find it exceptional, or noted "very little meat" and a "steep price" on one occasion, though still rated it highly.