Cinco Hotel B&B is valued for its "excellent" and "safe" Zona Rosa/San Benito location, praised by over 60% of guests as walkable to attractions. Its "jungle paradise" ambiance, lush inner garden, and eco-friendly aesthetic are lauded by roughly 50% as a "hidden gem." Over 40% of guests commend the "friendly," "helpful," and "attentive" staff. Rooms are generally "clean," "spacious," and "comfortable." The complimentary breakfast, described as "delicious," "healthy," and "authentic," is a major highlight for nearly 45% of visitors. Conversely, about 6% of guests encountered unwelcoming staff interactions, especially at check-in or breakfast. Approximately 4% noted street or lobby noise in rooms due to thin walls. Isolated complaints include extra charges for regular milk, a $50 towel staining fee, and tight parking, mentioned by 6%.