AKASA Specialty Coffee is primarily celebrated for its spectacular views of Mount Batur and Lake Batur; 95% praise the breathtaking scenery, especially for sunrise. Its unique, aesthetic, and Instagrammable ambiance attracts 70% of visitors. About 60% of guests praise the quality of specialty coffee and teas. Food is generally good and reasonably priced for 50% of reviewers, with pastries and local dishes often noted positively. Service is a recurring concern for 55% of patrons, often described as slow, inattentive, or disorganized. Complaints cite significant wait times (30-40 minutes), forgotten orders, and difficulty getting staff attention, especially when busy. Roughly 25% of visitors criticize cleanliness, mentioning ubiquitous flies, dirty seating, and unkempt restrooms. Additionally, 30% report cold food, small portions, or underwhelming dishes.