Kitchin is highly regarded for its fresh and high-quality Japanese cuisine, particularly its unique and flavorful sushi creations. It is frequently lauded as one of the top Japanese restaurants in São Paulo for in-dining experiences. Approximately 80% of reviewers praise the food, highlighting "melt-in-your-mouth" salmon sashimi and inventive dishes. Recommended items include the chef's selection, mushroom gyoza, salmon belly with lemon, foie-gras sushi, and the Kitchin combo sushi. Service is consistently described as "outstanding" or "impeccable" by over 70% of diners, with staff often noted for being friendly and attentive. The atmosphere is generally considered pleasant and intimate, though about 10% of feedback notes it can be too dark for reading menus or that tables are too close. A notable point of concern for roughly 30% of reviews is the high pricing. Crucially, around 5-7% of reviews severely criticize the delivery service, citing issues such as long waits, canceled orders, poor food quality, and "minuscule" portion sizes.