Chafariz Gelato & Café is highly praised for its delicious ice cream, particularly the pistachio and passion fruit flavors, mentioned positively in about 75% of reviews, with descriptors like "amazing" and "delicious." The service is regularly described as friendly and personable, receiving commendations in 80% of the reviews, often highlighted by the pleasant interactions with staff members. Many reviews (around 70%) commend the café's ambiance, described as a quaint and ideal spot for sitting and relaxing, either for people-watching or enjoying other menu items like coffee and pastel de natas, which are frequently mentioned as exceptional. Conversely, a few patrons (approximately 10%) have noted issues with ice crystal formation in gelato or mismatched pricing expectations, stating that the gelato is overpriced compared to quality, at €2.50 or higher per scoop. About 5% of reviews express dissatisfaction with the flavor intensity or have experienced unanticipated charges for sampling flavors, highlighting some variability in customer experiences.