Treloar Physiotherapy Clinic
Personalized physio care and Pilates in a welcoming clinical space
Aggregated Reviews
4.8
205 reviews
Review Summary
Treloar Physiotherapy Clinic is widely praised for its skilled practitioners, knowledgeable staff, and effective treatments, as noted in about 90% of the 5-star reviews.
Physiotherapists like Christine Balkwill, Serena, and Curtis receive particular commendation, with patients highlighting their expertise, personalized care, and successful outcomes in various treatments, including Pilates, acupuncture, and injury recovery.
The clinic's kinesiologists, notably Victor and Lily, are lauded for their dedication to patient progress and customized exercise plans, contributing to positive rehabilitation experiences.
Reviewers frequently express appreciation for the clinic's clean, well-equipped facilities and the warm, welcoming atmosphere created by attentive front desk staff.
However, approximately 5% of reviews voice significant dissatisfaction, specifically relating to acupuncture experiences and some administrative issues like intake form handling, indicating room for improvement in these areas.
Overall, Treloar Physiotherapy Clinic maintains a strong reputation for comprehensive care and patient satisfaction.
*This Review is an AI summary based on overall user ratings.
4.8
Cleanliness
Highlighted as clean and well-maintained. Equipment in good condition and cleaned between sessions.
Facilities
Well-equipped with gym and exercise areas, including a dedicated space for Clinical Pilates. Occasionally described as dated.
Location
Located near Cambie and Broadway corridor with good transit access. Multiple parking options available including meter street parking and paid underground parking.
Service
Overall praised for friendly, knowledgeable, and professional staff. Specific mentions of physiotherapists like Reina Stewart and Curtis Wong for their exceptional care. Reception staff noted for their welcoming attitude. However, isolated complaints about certain therapists not providing expected results.
Value for Money
Some complaints about upfront payment policy, but generally seen as offering valuable and effective care.