Janam Restaurant in Hatta receives mixed reviews, with about 70% highlighting positive aspects such as the excellent food quality, large portion sizes, and attentive service, particularly from the servers Zainab and Princess. The restaurant's ambiance is also praised, mentioned in roughly 60% of positive reviews, describing it as cozy with a beautiful mountain view, and the atmosphere as peaceful and friendly. Conversely, around 30% of reviews criticize the service and organization, with complaints about long wait times, inattentive staff, and issues with order inaccuracies, especially during peak hours. Approximately 20% of diners noted disappointing experiences, particularly with the availability and quality of menu items, errors in order fulfillment, and occasional operational inefficiencies. Lastly, a smaller segment, approximately 10%, voiced serious concerns regarding service inclusivity, alleging discriminatory treatment.