Gimnàs Puro Impacto is highly regarded for its community spirit and excellent professional trainers, with over 90% of reviews applauding the welcoming and familial atmosphere. Approximately 80% of reviews emphasize the diverse and high-quality combat sports training offerings, mentioning trainers like Javi, Mari, and Genis as particularly outstanding. The new location and updated facilities are praised by 75% of reviewers, noting cleanliness and modern equipment, although some mention space constraints during peak hours. About 10% of reviews note issues with customer service and communication from certain staff members, and a few specific concerns about machine age and weekend operating hours were raised. Negative reviews, about 5%, highlight discomfort with aggressive communication from some staff, impacting the perception of hospitality and inclusivity in those cases.