4.8
Restaurant
JUMBO Seafood - Jewel
Seafood dining at Jewel Changi featuring signature crab dishes.
Aggregated Reviews
4.8
2.6k reviews
Review Summary
JUMBO Seafood - Jewel is renowned for its flavorful seafood, with 95% of reviewers praising the food, especially the chili and black pepper crabs, often described as "delicious," "fresh," and "iconic." 90% of reviews commend the attentive and warm service, frequently highlighting manager Tina Huang for her exceptional hospitality and professionalism, making guests feel valued and welcomed. Approximately 15% of feedback mentions portion sizes as smaller than expected and pricing on the higher side, citing a desire for larger servings, yet many are willing to return for the quality and overall experience. A small minority, around 5%, report dissatisfaction with specific elements like service speed or miscommunications, contrasting with the predominantly positive sentiment regarding the restaurant's ambiance and food quality.
*This Review is an AI summary based on overall user ratings.
4.8
Food
Chili crab stands out as a signature dish, fresh seafood praised. Variety includes salted egg prawn and beef fillet with black pepper sauce. Portions on the smaller side, price considered high.
Location
Conveniently located inside Jewel Changi Airport. Good option for travelers looking for a meal before a flight.
Service
Tina Huang receives consistent commendations for attentive, friendly and considerate service. Mixed experiences with other staff; mostly positive but some instances of oversight.
Value for Money
Viewed as expensive given smaller portion sizes, but quality of food compensates somewhat.
Vibe
Modern, comfortable setting. Ideal for family gatherings and celebrations.

New conversation